WARRANTY
WALA VAPE Limited Warranty
Products Covered
Vaping Device
The warranty period for vaping devices purchased from walavape.com is one year from the date of purchase. A replacement device assumes the remainder of the warranty period of the original device.
Procedure for Filing Warranty Claim
Valid claims can be filed by emailing the RELX New Zealand at support@walavape.com
All warranty claims must be supported with proof of purchase, failing which the entire claim will be voided.
WALA reserves the right to request additional details about the relevant device or product, including photos and videos.
WALA reserves the right to initiate device repair procedures to restore function before approving a product exchange or refund.
WALA will replace a product at no charge if a valid claim under this limited warranty is received within the warranty period.
**This Limited Warranty is NOT transferable to subsequent purchases